Consultation with a nurse
In many situations, a nursing consultation can successfully replace the advice of a doctor. Find out when to use it.
Make an appointment
Our nurses will give you advice on wound care, ostomy care or dressing changes. They can also issue orders for the provision of medical devices such as catheters, adult diapers, dressings or glucose strips.
During a nursing consultation, you can receive an e-prescription for medicines ordered by your doctor or an e-referral for diagnostic tests.
Comfort and confidentiality
Both the appointment registration and the consultation itself take place at a location of your choice, in a form that suits you best (video, telephone or chat)
Accessibility of doctors
Teleconsultation gives you access to doctors and specialists from all over Poland, no matter where you are.
Time savings
Without leaving home, without visiting a medical facility, without waiting to be connected to the call centre.
Choose how you want to talk
by phone
If you choose to have your consultation by telephone, the doctor will call you on the telephone number provided during registration.
by video-chat
by chat
For video-chat or chat consultations, log into your Patient Account, select the appointment and click ‘Connect’. All connections are facilitated by our platform accessible via any web browser – you do not need to install any additional applications.
How does it work?
What a consultation with a nurse looks like
BEFORE CONSULTATION
Before each consultation, you can complete a questionnaire so that the doctor can get an overview of your health before the consultation. To extend a prescription for a medication recommended by a doctor, please attach the appropriate medical documentation.
DURING CONSULTATION
During an online or telephone consultation, the doctor will, as standard, conduct a patient interview, on the basis of which they will make recommendations for further treatment. You will find all the information in your medical records in your Patient Account.
AFTER CONSULTATION
If your condition requires it, your doctor can issue an e-prescription, e-sick leave certificate, e-referral for further diagnostics or to another specialist. You will find the documents issued by your doctor when you log into your Patient Account.
Safely, conveniently and quickly
Internist, paediatrician or perhaps a cardiologist? You no longer have to wait to be connected to a helpline or wait at the clinic. Our specialists are here to help. Make an appointment and speak to a doctor from anywhere and at a time that suits you.
