Consultation with a nurse
In many situations, a nursing consultation can successfully replace the advice of a doctor. Find out when to use it.
Make an appointment
Our nurses will give you advice on wound care, ostomy care or dressing changes. They can also issue orders for the provision of medical devices such as catheters, adult diapers, dressings or glucose strips.
During a nursing consultation, you can receive an e-prescription for medicines ordered by your doctor or an e-referral for diagnostic tests.
Choose how you want to talk
If you choose to have your consultation by telephone, the doctor will call you on the telephone number provided during registration.
For video-chat or chat consultations, log into your Patient Account, select the appointment and click ‘Connect’. All connections are facilitated by our platform accessible via any web browser – you do not need to install any additional applications.
How does it work?
What a consultation with a nurse looks like
Before each consultation, you can complete a questionnaire so that the doctor can get an overview of your health before the consultation. To extend a prescription for a medication recommended by a doctor, please attach the appropriate medical documentation.
During an online or telephone consultation, the doctor will, as standard, conduct a patient interview, on the basis of which they will make recommendations for further treatment. You will find all the information in your medical records in your Patient Account.
If your condition requires it, your doctor can issue an e-prescription, e-sick leave certificate, e-referral for further diagnostics or to another specialist. You will find the documents issued by your doctor when you log into your Patient Account.
Safely, conveniently and quickly
Internist, paediatrician or perhaps a cardiologist? You no longer have to wait to be connected to a helpline or wait at the clinic. Our specialists are here to help. Make an appointment and speak to a doctor from anywhere and at a time that suits you.
Check out our other services
Online sick leave certificate